Taking Your Brand to
the Next Level
To source talent for your brand, we use a variety of strategies. We conduct a thorough needs assessment to understand the specific requirements and goals of your brand. This may include gathering information about the target audience, brand voice, and desired outcomes of the community management role. Based on this information, we can then develop a detailed job description and begin the recruitment process. This may involve advertising the open position through various channels, such as job boards, social media, or industry associations.
We also will reach out to our network of qualified candidates or partners to find potential candidates. To ensure that we are hiring top talent for your brand, we also conduct interviews, reference checks, and skills assessments to evaluate candidates' qualifications and fit with your company culture and needs.
We grow our talent pool and community managers by continuously recruiting and training new professionals in the field. This involves advertising open positions and conducting interviews to identify and hire qualified candidates.
Our agency also provides ongoing training and development opportunities for our community management professionals to help them stay up-to-date on the latest industry trends and best practices. We have a hierarchy of senior individuals that CMs can reach to for assistance to help them grow and deliver exactly what your brand needs.
Additionally, our agency fosters a positive and supportive work environment that encourages growth and development. By investing in community managers, our agency can ensure that it has a strong and capable team to meet your brands needs.
Define, Acquire & Grow
Set up a free consultation! Work with us to determine what your business needs to be successful from a community management perspective.
Identifying, recruiting, and retaining qualified community management professionals who have the skills and experience necessary to effectively manage online communities for brands.
We are invested in our talent. This includes developing and implementing processes and systems to grow our team of skilled individuals with trainings and certifications.
Our Experts Are the Finest
As a business, it is crucial to effectively manage your social media community in order to provide excellent customer service and stay up-to-date on trending discussions. Your community includes current customers, target audiences, and anyone who interacts with your brand online. Building relationships with your online community is a fundamental aspect of any social media strategy.
Given the constantly evolving nature of social media, it is important to find a balance in how you manage it. Community management involves prioritizing the needs and preferences of your target audience, sometimes even over traditional social media management tactics.
Having a presence in trending forums is also essential for brands. Social media allows brands to join the conversation on current topics through tools like social video production and influencer marketing. This helps to create a connection with your customers.
Our team of community managers uses metrics to develop a community management strategy that aligns with your business and marketing goals. We go above and beyond simply providing performance reports by offering transparent and constructive feedback to improve the experience of your audience. Our services include consistent and relevant community engagement to amplify your brand's presence on various social media platforms and participating in relevant forums that align with your community.
As your business grows, managing your community becomes even more important. It's not just about posting content on social media, but also what happens beyond that. Our community management efforts aim to bring together technology and humanity to create a meaningful connection with your audience.